FAQs
Enrolling to Your Course / Study Options
You can sign up and start studying straight away by booking onto your course on our website. Simply select your course page and then follow then options to book onto your preferred method of study. You can then choose to pay immediately or with one of our payment plans. If you choose a payment plan there will be no payment taken at sign up.
If you would like to chat to us first though then we would love to hear from you, you can contact us by filling in a contact form on our website, you can chat to us on Live Chat on our website, directly by email or by phone.
We can arrange a call or an appointment at a time that suits you, we will spend time with you to answer any questions you may have on our course options.
The minimum age to obtain any of our qualifications is 16 years old you can start studying before this however you must be 16 years old upon qualification.
You can view our full-time course dates for each location within the specific course page for your chosen course.
Our full-time courses take place at designated venues and are run by one of our expert tutors.The course length will depend on your chosen qualification. For example our Level 2 Gym Instructor course will last for 2 x calendar weeks. Our Level 3 Personal Training Courses meanwhile run for a further 3 (5 weeks in total).You can start straight away if studying part-time with us. You will immediately receive electronic learning materials which will allow you to get started straight away. We are the only fitness education provider where you can choose flexible learning and work completely at your own terms and pace.
Our team will be flexible around your schedule which means every student can create their own bespoke journey. We have a nationwide network of training centres across the UK selected for their quality of facilities.
The part-time study option means you can study from home and attend a venue for tutor face to face support a couple of times each week, so you have a mix of face to face and online resources. Online learners can also request face to face tutor support too should they wish to book in. All venues provide the option to study Full-Time, Part-Time or Online Study.
Yes you can start studying straight away with home with our online study option. When you sign up to any of our courses you will receive your welcome pack and E-Learning Instructions immediately by email.
Recorded Lectures & E-Learning
You will have uncapped access to our extensive learning materials for each qualification. This includes emanuals and recorded webinars, different learning styles to suit everyone!Tutor Support
You have daily expert tutor support available. We guarantee your assigned expert tutor will get back to you within 24 hours!Online Assessments
All coursework is available online and you can be fully assessed online! Before you sit any assessments our expert tutors will make sure you are confident and ready. You have access to mock assessments and our tutors will support you with any learning support and feedback from the mock exams.Ongoing Support
We give you unlimited support every step of your journey. We arrange job interviews and incorporate Business Skills workshops into our courses so our students are ready to pursue a successful career. We are continuing our Business Skills and Careers Day with an interactive online sessions!Paying for Your Course
Yes you can pay your course in 1 single payment, we accept all payment methods. We have an immediate payment offer on all courses. Additionally, we have now introduced Klarna and Paypal Finance to our payment options. You can use both options and split the cost with no fees.
We offer all our students the opportunity to pay for their chosen course with manageable, affordable monthly instalments at 0% finance. The finance calculator on our sites provides you the opportunity to tailor your repayment to your terms. You can spread the cost of some of our courses as far as over over 18 months and you incur no extra costs.
If you choose a monthly payment option no immediate payment will be taken on sign up and in some instances depending on what payment date you select the first payment can be delayed as far as 1 month from sign up.If you want to discuss the finance options available further with us then contact us and one of our friendly team members will contact you to discuss your course requirements and payment finance options.
At the moment we have some offers available on our course options, the finance calculator is updated to reflect our new offer prices.You can, if you wish to settle your balance early by making additional payments at any time. There is no extra charge for an earlier repayment.
Timeframes
Our full-time courses run from 0900-1630. Our expert tutor will support the class through a scheme of planned activities each day. Therefore if you do enrol in a full-time course and can not attend for any reason during the course you will be aware of what you have missed and you can catch up through home study or book some time with our tutor. You can choose from any of UK locations, like London, Manchester Glasgow, Bristol, Edinburgh and Derby
When you choose to study part-time you have the opportunity to set your own pace. At each location we provide two part-time drop in support sessions per week which can be booked with your assigned expert tutor. As a guide, 10-12 weeks is good benchmark on completing the Personal Training Diploma course part-time, however this varies from student to student depending on the available time and pace that is set.
Each student will receive online electronic learning materials which will allow them to study from home and start straight away.Qualifications – Awarding Body and Endorsement
Active IQ is the leading awarding organisation in the industry and their qualification standards are renowned as being the leading standard. Active IQ are recognised and regulated by Ofqual within the Active Leisure sector. The certifications they provide act as a benchmark for quality and credibility for those wishing to join the industry.
We use Active IQ as our chosen Awarding Body as we want to ensure our students achieve an renowned internationally recognised qualification that is fully recognised in the industry by all employers.The Fitness Group Education has consistently achieved the highest possible Education Centre Quality Approval Rating every year in all internal and external quality audits.We provide the highest standard in health and fitness education.REPs were an organisation that held an independent public register that recognised the qualifications and expertise of health-enhancing exercise instructors in the UK. REPs is no longer in operation. It is important that when you undertake a qualification you choose an accredited qualification that is underpinned by an Awarding Organisation that is recognised by Ofqual.
Active IQ for example are our Awarding Organisation and are regulated by Ofqual. We are Active IQ's largest Training Provider and we only offer Ofqual recognised qualifications.Yes! REPs closed in 2020 however as of 2023 they have relaunched and we are proud to be REPs partner with all of our qualifications fully recognised by REPs.
All of our Active IQ qualifications are internationally recognised, the highest quality in fitness education qualifications. CIMSPA has replaced REPs and CIMSPA fully recognise all of our Active IQ Qualifications.
Exams and Certification
Before you sit any exams all students will be given the chance to sit a mock exam to prepare you for your actual exam. The
The mock exam you are given is prepared to the same level of difficulty from the same topics however the questions will obviously be different to those you will receive during your real exam.
If you do not pass your actual exam first time don’t worry we will support you to get you back on track. All students are given the opportunity to re-sit the exam. Your course tutor can support you with guided study to support your understanding before the next sitting. Our expert tutors will work with you to ensure you are ready to resit your exam if required.
Upon successful completion of your course The Fitness Group can issue you with a ‘letter of achievement’ at your request if the course hasn’t been paid for in full.
This letter will confirm your course achievement and enable you to immediately apply for work. We will support you to do this with our employment and business skills support.