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Archives: FAQs

I want to study online, how long will it take to complete?

When you choose to study online you have the opportunity to set your own pace. Each student will receive online electronic learning materials which will allow them to study from home and start straight away . As a guide, 10-12 weeks is good benchmark on completing the Personal Training Diploma course with online study, however …

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Can I start work straight away before my certificate arrives (or if still paying the cost of the course off)?

Upon successful completion of your course The Fitness Group can issue you with a ‘letter of achievement’ at your request if the course hasn’t been paid for in full. This letter will confirm your course achievement and enable you to immediately apply for work. We will support you to do this with our employment and …

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Once I complete my course when will I receive my certificate?

Certificates are issued within 8 weeks of successful completion of your course (often a lot sooner), in addition to full payment of the associated course.

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Can I resit my exam if I do not pass first time?

If you do not pass your actual exam first time don’t worry we will support you to get you back on track. All students are given the opportunity to re-sit the exam. Your course tutor can support you with guided study to support your understanding before the next sitting. Our expert tutors will work with …

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Will I get mock exams before my actual exams?

Before you sit any exams all students will be given the chance to sit a mock exam to prepare you for your actual exam. The The mock exam you are given is prepared to the same level of difficulty from the same topics however the questions will obviously be different to those you will receive …

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I want to study part-time how long will it take to complete?

When you choose to study part-time you have the opportunity to set your own pace. At each location we provide two part-time drop in support sessions per week which can be booked with your assigned expert tutor. As a guide, 10-12 weeks is good benchmark on completing the Personal Training Diploma course part-time, however this …

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I want to study full-time, how long will it take to complete my course?

Our full-time courses vary in total length taken to complete depending on your chosen course. For some courses like our Level 2 Kettlebells Course or Level 2 Indoor Studio Cycling you will attend a one day expert workshop and complete the theory from home before the selected day. For other face to face courses like …

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I want to study full-time, what times will I be required to attend?

Our full-time courses run from 0900-1630. Our expert tutor will support the class through a scheme of planned activities each day. Therefore if you do enrol in a full-time course and can not attend for any reason during the course you will be aware of what you have missed and you can catch up through …

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If I set up a monthly payment plan, can I still pay off my course early?

You can, if you wish to settle your balance early by making additional payments at any time. There is no extra charge for an earlier repayment.

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Can I pay off my course in one payment?

Yes you can pay your course in 1 single payment, we accept all payment methods. We have an immediate payment offer on all courses. Additionally, we have now introduced Klarna and Paypal Finance to our payment options. You can use both options and split the cost with no fees.

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The Fitness Group Contents © Copyright 2026 The Fitness Group Education Ltd. Registered Company No. 585500 The Fitness Group Education. TFG Sports Services Ltd is part of the The Fitness Group Education Group and is an approved and registered company in the UAE.

The Fitness Group Education Limited is authorised and regulated by the Financial Conduct Authority FRN 995331. We act as a credit broker not a lender and offer finance from a panel of lenders. Finance is subject to status and affordability checks.

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